How to order?
To order on the website, go to the “Shop" tab and select the design of your choice. Click “customize". You will then be able to add your name, number, logos, and more. Pick your size and fabric. Once your order is submitted and payment has been accepted, we will prepare a final visual with adjustments made if needed, which will be sent to you on the email address that was provided in your order. Once we send you the preview, you have up to 48h to ask for changes. Once the changes have been made, or after the 48h delay has expired, we will start production and no additional changes can be made.
Can I do the design myself?
It is currently not possible to create your own designs online. We have designed a variety of possibilities that accompany our brand identity. You can personalize these designs online by adding different elements like your name, number, logos, etc.
Is it possible to do a bulk order?
Yes. If you are a team, club, shop, or group of riders, please contact us firstname.lastname@example.org.
What logos can we use?
When you enter the customization of the jersey, you will find some of the most popular logos that we made available for you to pick. They are sorted by product category. Every logo remains the intellectual property of their owner. It ithe customer's responsibility to use logos for which they had prior agreement to do so. You can also use your own logos, or logos that are not on the website by importing them into the jersey editor. We will not make any adjustment on the logos sent by you.
When you enter the customization of the jersey, you can choose among different fonts. Some of them were exclusively designed by us. If you wish to use another font, you can send it to us by email email@example.com as long as you have licence for commercial use.
Our fabrics are from high quality materials. Light, breathable and strong, to have an awesome feel on the bike. There is 4 combination of fabric to chose from. More information in the “Fabric" tab.
To make sure that you pick the size that suits you best, please visit the “Size Chart" tab. The templates have been developed exclusively for the brand, and it uses a specific sizing. Sizes are unisex and go from 2XS to 2XL. Kids sizes are also available. Contact us for more information.
Is it possible to return a product?
It is possible to return a not customized product up to 14 days after the delivery date. Custom products can not be returned ou refunded, unless because of a production defect.
How long does it take to receive my order?
We try to deliver our customers as soon as possible. Usually from 2 to 6 weeks depending on the time of the year.